Privacy Policy
Last Updated: January 10, 2026
At Flawless BioLabs (“we,” “us,” or “our”), your privacy and trust are our top priority. We are committed to protecting your personal information and maintaining full transparency about how it is collected, used, and safeguarded. By accessing or using our website (www.flawlessbiolabs.com), placing orders, or engaging with our services, you consent to the practices outlined in this Privacy Policy.
Important Note: All products offered on FlawlessBioLabs.com are sold strictly for research and laboratory use by qualified professionals. They are not intended for human consumption, diagnostic, therapeutic, or any other non-research purposes.
1. Information We Collect
We may collect the following types of information:
Personal Information
• Name, email address, and phone number
• Billing and shipping addresses
• Payment details (processed securely by third-party providers; we do not store full card information)
Technical & Usage Data
• IP address, browser type, device information, and operating system
• Website activity, including pages visited, time spent, clicks, and navigation patterns
• Referring URLs and referral sources
Marketing & Communication Preferences
• Opt-in status for promotional emails, newsletters, or SMS
• Engagement data related to our communications or promotions
Cart & Session Data
• Items added to your cart (including abandoned carts for recovery reminders)
• Session information to improve functionality and user experience
1. How We Use Your Information
We use your information solely to:
• Process, fulfill, and ship your research orders
• Provide customer support, order confirmations, receipts, and shipping notifications
• Communicate essential updates related to your orders or account
• Send promotional or marketing messages (only with your explicit consent)
• Prevent fraud, enhance security, and comply with legal or regulatory obligations
• Analyze site usage to improve our website, products, and services
1. Marketing Communications (Email & SMS)
If you provide your email or phone number and opt in, you may receive:
• Order-related notifications (e.g., confirmations, shipping updates, cart reminders)
• Occasional promotional offers, research updates, or product news via email and/or SMS
SMS Consent & Data Use
• Phone numbers are stored securely and used only for the purposes described
• We never sell or share SMS opt-in data except with necessary service providers for delivery
Opt-Out Options
• Unsubscribe from emails via the “unsubscribe” link provided
• Reply “STOP” to any SMS message to opt out
Opting out of marketing will not impact essential transactional or legal communications.
1. Data Protection & Security
We implement industry-standard security measures, including:
• SSL/TLS encryption for all data transmissions
• PCI-compliant third-party payment processors
• Restricted internal access to personal data on a need-to-know basis
While we take reasonable precautions to protect your information, no online system can be guaranteed 100% secure. By using our services, you acknowledge the inherent risks of internet-based transactions.
1. Sharing Your Information
We do not sell, rent, trade, or otherwise monetize your personal information. We share data only with trusted third parties strictly necessary to operate our services, such as:
• Payment processors (e.g., Stripe, PayPal, or similar)
• Shipping and logistics carriers
• Email/SMS service providers (e.g., Klaviyo, Mailchimp)
• Hosting and analytics providers for site performance
We may disclose information if required by law, to protect our rights, prevent fraud, or respond to valid legal requests. SMS consent data is shared only as needed for message delivery.
1. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Ensure essential site functionality (e.g., cart persistence)
• Personalize your experience
• Analyze traffic, usage patterns, and performance
• Facilitate abandoned cart recovery
You can manage or disable cookies through your browser settings. Continued use of our site after such adjustments constitutes consent to our cookie practices.
1. Your Rights
Depending on your location and applicable laws, you may have rights to:
• Access, correct, update, or delete your personal data
• Request a portable copy of your data
• Opt out of certain processing (e.g., marketing)
To exercise these rights or submit a privacy request, please email support@flawlessbiolabs.com. We will verify and respond to valid requests within 30 days (or as required by law).
1. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, meet legal obligations, resolve disputes, or enforce agreements. Once no longer required, data is securely deleted or anonymized.
2. Third-Party Websites
Our site may include links to external websites or resources. We are not responsible for their privacy practices or content. We recommend reviewing their policies before providing any information.
3. Children’s & Age Restrictions
FlawlessBioLabs.com is intended exclusively for adults (21 years of age or older) engaged in legitimate research activities. We do not knowingly collect, solicit, or process personal information from individuals under 21. If we become aware of such data, it will be promptly deleted.
4. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted here with a revised “Last Updated” date. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
5. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of the State of Washington, USA, without regard to conflict of law principles. Any disputes arising from or related to this policy or our services will be resolved exclusively in the state or federal courts located in King County, Washington.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Thank you for trusting FlawlessBioLabs.com with your research needs. We are dedicated to upholding the highest standards of privacy, security, and integrity.